You have the right to withdraw from the contract without specifying the reason within 14 days. Simply you can inform us for the contract withdrawal. Terms for withdrawal begins the delivery day. It is essential to send a communication via mail, telefax or email (email@example.com) using "return form " received with the goods before the end of the term. Our support will then confirm and send you instructions about returning procedure.
If you notice any damage at the moment of the delivery, please claim the courier and accept the package “with reserve”. In this case, please contact us (firstname.lastname@example.org) and check the content for its integrity at the moment of delivery.
If you withdrawal from the present contract, received payments (eventual shipment costs included) will be refunded in max. 7 days from the return delivery. For repayments, the method of payment used is the same used in the original transaction, unless otherwise specified. We guarantee no redemption charges for our customers. refund could be denied until the arrival of the returned goods or when missing evidences the goods has already been shipped. Any purchased item must be returned to us as soon as possible, anyway within 14 day after the return authorization. The restitution is only accepted if the goods is intact as it was at the moment of the arrival. Packaging must return in their integrity (hang tag, hanger, envelop). We take care of any costs for goods restitution.